KEY COMPETENCIES Category: Jobs, Work, Careers
By Leonardo Delizo, PhD, MSBA
KEY COMPETENCIES:
Professionalism-Proven conceptual analytical and evaluative skills; Demonstrated an in depth technical knowledge of all aspects of salesmanship in real estate business, strategic management, sales and marketing management, network management, stockist and territorial management, manpower resource development, personnel management, industrial and enterprises management, advanced resource management, rural and urban development, educational management, reengineering and convergence management, fiscal and financial accounting skills; Demonstrated success in project management and customer support; And dedicated to exceptional quality.
Communication-Excellent oral and written communication skills; Effective presentation skills and ability to persuade people with varying points of view and to present information in a concise and accurate manner; Ability to provide advice, intellectual leadership and guidance to others particularly junior staff or new trainee
.
Leadership-Proven technical leadership experience, supervisory and management skills on broad areas of governance in the corporate sector; Exceptional motivator who is able to build enlightened teams with a strong customer focus; Proven ability to manage performance and provide feedback to staff as well as clarify roles and responsibilities and instill discipline in adhering milestones and deadlines; Ability to establish and maintain effective working relations both as a team member and team leader; Provide programmed management and performance evaluation; Apply good judgment in the context of work assignment.
Leadership-Proven technical leadership experience, supervisory and management skills on broad areas of governance in the corporate sector; Exceptional motivator who is able to build enlightened teams with a strong customer focus; Proven ability to manage performance and provide feedback to staff as well as clarify roles and responsibilities and instill discipline in adhering milestones and deadlines; Ability to establish and maintain effective working relations both as a team member and team leader; Provide programmed management and performance evaluation; Apply good judgment in the context of work assignment.
Teamwork-Demonstrated strong interpersonal skills and the ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity; Team player and approachable coach who leads by example; Ability to work collaboratively with colleagues to achieve organizational goals; Ability to solicit by genuinely valuing others’ ideas and willing to learn, as well as the ability to build consensus for task purposes and direction with team members; Ability to share credit for team accomplishments and accept responsibility for team shortcomings; Excellent interpersonal and people management skills and ability to operate effectively across organizational boundaries; Ability to lead and gain the assistance and cooperation of others in a team endeavor.
Accountability-Able to take ownership for all responsibilities and to honor commitments, as well as the ability to deliver work on time and within cost and quality standards; ability to work within the rules and to support subordinates, provide oversight and take responsibility for own shortcomings.
Planning and Organizing-Ability to establish priorities, coordinate and monitor own work plan and those under my supervision or work of a unit including management of consultants and conflicting priorities; Proven ability to plan and organize work of a unit with in depth understanding of the Division’s strategic direction and ability to integrate the work of the unit/section into the Division’s work programmed.
Client Orientation-Ability to identify clients’ needs and appropriate solutions; Ability to establish and maintain productive partnerships with clients by gaining their respect as well as the ability to meet timeliness for delivery of services to the client.
Technological Awareness-Well adept in Microsoft office applications (excel and word); integrated management information system (IMIS); integrated customer management system (ICMS); customer line trouble reporting system (CLTRS); FoxPro; customer care; virtuoso; and internet and web technology.
PROFESSIONAL ACCOMPLISHMENTS
RESEARCH AND ANALYSIS
Master’s Thesis: The Reengineering Program among Private Central Commercial Banks, 1997, Saint Louis University
Doctoral Dissertation: The Levels of Effectiveness of Convergence on the Operation of Telephone Line Services in Baguio City, 2002, Benguet State University
National Research Council of the Philippines Doctoral Dissertation Funds Grantee
Baby Doctoral Thesis:
A Case Study on the Assessment of the Business Process Reengineering Program Among Banks in La Trinidad Benguet, 2000, A paper presented to the Field Studies Class under Dr. Julia Solimen. Summer 2000, Benguet State University.
The Influence of Power of Convergence on Management By Objectives by PLDT, SMART and PILTEL Companies
(Ante and Post Monitoring and Evaluation of the Implementation of the Convergence Program), A paper presented to Project Planning, Monitoring, Evaluation and Implementation Class under Dr. Cipriano Consolacion, 1st Semester 2000 – 2001, Benguet State University.
The Technology Assessment of the Converged Operational Support of the Service Providers, A paper presented to Technology Assessment and Impact Evaluation Class under Dr. Bernard Tad-awan, 2nd Semester 2000 – 2001, Benguet State University
The Power of Convergence of PLDT, A paper presented to Philosophy of Rural Development Class under Dr. Luz Debad, 1st Semester 2000 – 2001, Benguet State University
Power of Convergence: The Current Development Perspective of the Service Providers, A conceptual paper presented to Development Perspective Class under Dr. Rodolfo Abastilla, 2nd Semester 2000 – 2001, Benguet State University
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